Privacy Policy

1. Who We Are

HexxGen Digital (“HexxGen”, “we”, “us”, or “our”) provides digital marketing services. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website or engage our services.

For privacy questions, contact us at privacy@hexxgen.com.

2. Information We Collect

We collect the following types of information:

• Information you provide, such as your name, email, phone number, business name, and website URL when you contact us, request an audit, or book a call.
• Usage data: pages visited, time on site, and similar analytics collected via cookies and analytics tools.
• Device & log data: IP address, browser type, and device information automatically collected when you use our site.

3. How We Use Your Information

We use your information to:

• Respond to your enquiries and provide the services you request.
• Run and improve your marketing campaigns and reporting.
• Improve our website, services, and customer experience.
• Send service-related communications and, where permitted, relevant updates you can opt out of at any time.
• Comply with legal obligations and protect against fraud or misuse.

4. Cookies & Tracking

We use cookies and similar technologies to operate the site, understand usage, and improve performance. You can control cookies through your browser settings. See our Cookie Policy for details.

5. How We Share Information

We do not sell your personal information. We may share it with trusted service providers who help us operate our business (such as analytics, hosting, email, payment, and advertising platforms), strictly to perform services on our behalf, and with authorities where required by law.

6. Data Security

We use reasonable technical and organisational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by law, after which it is deleted or anonymised.

8. Your Rights

Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal information, and to object to certain uses. To exercise these rights, contact us at privacy@hexxgen.com. If you are in the EU/EEA, UK, or California, you may have additional rights under the GDPR, UK GDPR, or CCPA respectively; we honour valid requests as required by applicable law.

9. Third-Party Links

Our site may link to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

10. Children's Privacy

Our services are intended for businesses and are not directed at children. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this policy from time to time. Material changes will be reflected by the “Last updated” date above.

12. Contact Us

Questions about this policy? Reach us at privacy@hexxgen.com or through our contact page.